1jj5 Privacy Policy

This Privacy Policy applies to all users of the 1jj5 platform ("Platform", "We", "Us") and describes how we collect, process, store, and protect personal data provided by or generated about players ("You", "User", "Player") in the course of using 1jj5's casino, sportsbook, and PKR cashier services.

1jj5 is committed to handling personal data responsibly and transparently. We operate in accordance with internationally recognised data protection principles, including purpose limitation, data minimisation, and security by design. Where applicable law imposes specific requirements on the handling of data belonging to users in Pakistan or other jurisdictions, 1jj5 endeavours to comply with those requirements.

By registering a 1jj5 account or using the Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with this Policy, you should not use the Platform.

1jj5 collects personal data in two primary ways: data you provide directly when registering or using the Platform, and data automatically generated through your use of our services.

We do not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health data unless specifically required for regulatory purposes (for example, documenting a self-exclusion for responsible gaming compliance).

1jj5 uses the personal data it collects for the following purposes:

• Account Management: To create, maintain, and secure your 1jj5 account, including authentication, password recovery, and account communication.
• Service Delivery: To provide access to casino games, sports betting markets, and the PKR cashier, including processing deposits and withdrawals via JazzCash, Easypaisa, and banking channels.
• Identity Verification: To verify your identity and age (18+) in accordance with our Terms & Conditions and applicable regulatory obligations.
• Fraud Prevention & Security: To detect, investigate, and prevent fraud, money laundering, account takeover, and other prohibited conduct on the Platform.
• Regulatory Compliance: To meet applicable legal, regulatory, and anti-money laundering obligations, including record-keeping requirements.
• Responsible Gaming: To monitor gaming activity for indicators of problem gambling, enforce self-exclusion requests, and administer responsible gaming tools including deposit limits and session controls.
• Platform Improvement: To analyse aggregated, anonymised usage data to improve the 1jj5 platform, fix bugs, and enhance user experience.
• Communications: To send you account-related notifications, security alerts, and (with your consent) promotional communications about 1jj5 offers.

Where data protection law requires a legal basis for the processing of personal data, 1jj5 relies on the following bases depending on the nature of the processing activity:

• Contractual Necessity: Processing required to deliver the services described in our Terms & Conditions to which you are a party – including account management, payment processing, and game provision.
• Legal Obligation: Processing required to comply with applicable law, including anti-money laundering regulations, age verification requirements, and record-keeping obligations.
• Legitimate Interests: Processing undertaken to pursue 1jj5's legitimate business interests, including fraud prevention, platform security, and service improvement, where these interests are not overridden by your rights and freedoms.
• Consent: Where you have provided specific, informed consent – for example, consent to receive promotional communications. Consent may be withdrawn at any time without affecting the lawfulness of prior processing.

When you make a deposit or withdrawal via JazzCash, Easypaisa, HBL, UBL, Meezan Bank, Bank Alfalah, or USDT TRC20, you interact with the relevant payment provider's own infrastructure. 1jj5 receives transaction confirmation data (such as amount, timestamp, and a transaction reference) but does not receive or store your full payment credentials, account passwords, or mobile wallet PINs.

Transaction records (amounts, dates, methods, and outcomes) are retained by 1jj5 as part of your account history and for regulatory compliance purposes. These records may be required to be retained for a number of years following the closure of your account in accordance with applicable financial record-keeping obligations.

1jj5 does not sell or rent your personal data to third parties. We may share your personal data in the following limited circumstances:

• Service Providers: Third-party vendors who assist in operating the Platform, including game software providers (such as PG Soft and Pragmatic Play), payment processors, identity verification providers, and cloud infrastructure operators. These parties are bound by data processing agreements and may only use your data to provide services to 1jj5.
• Regulatory & Legal Authorities: Where required by applicable law, court order, or a request from a competent regulatory or law enforcement authority, 1jj5 may disclose your personal data without prior notice to you.
• Fraud Prevention: In cases of suspected fraud, money laundering, or illegal activity, 1jj5 may share relevant information with other operators, industry bodies, or law enforcement agencies to assist in investigation.
• Business Transfers: In the event of a merger, acquisition, or sale of 1jj5, personal data may be transferred to the successor entity, subject to the same data protection obligations as set out in this Policy.

Where data is transferred outside the jurisdiction in which it was collected, 1jj5 will take reasonable steps to ensure an adequate level of protection is maintained, including through contractual safeguards.

1jj5 retains personal data only for as long as is necessary for the purposes for which it was collected, or as required by applicable law.

• Active account data is retained for the duration of your account's existence on the Platform.
• Following account closure, basic account and transaction records are typically retained for a minimum of five (5) years in accordance with standard financial record-keeping requirements.
• Identity verification documents may be retained for a longer period where required by applicable anti-money laundering regulations.
• Support communications are retained for a reasonable period to allow for follow-up and dispute resolution.
• Anonymised or aggregated data that cannot be used to identify individual players may be retained indefinitely for analytical purposes.

The 1jj5 platform uses cookies and similar technologies to operate the Platform, maintain your session, and gather usage analytics. The types of cookies used on the Platform include:

• Essential / Session Cookies: Required for the Platform to function. These maintain your logged-in session, preserve security tokens, and ensure the integrity of your account. These cannot be disabled without breaking core Platform functionality.
• Functional Cookies: Remember your preferences such as language settings and display preferences across sessions.
• Analytics Cookies: Gather aggregated, anonymised data about how players navigate and use the Platform to help us identify areas for improvement. Individual users are not identified in this data.
• Security Cookies: Support fraud detection and account protection functions, including identifying unusual access patterns that may indicate unauthorised access.

You can manage cookie settings through your browser's preferences. Disabling non-essential cookies will not prevent you from using the Platform but may affect certain functional features. Please note that clearing cookies will log you out of your active 1jj5 session.

1jj5 implements a range of technical and organisational security measures designed to protect your personal data against unauthorised access, loss, destruction, or alteration:

• SSL/TLS encryption across all connections between your device and the 1jj5 platform.
• Encrypted storage of passwords using industry-standard hashing algorithms. 1jj5 does not store passwords in plaintext.
• OTP-based two-factor authentication available for all accounts.
• Access controls restricting internal staff access to personal data on a need-to-know basis.
• Regular security reviews of platform infrastructure and third-party service providers.
• Monitoring systems designed to detect and respond to unauthorised access attempts and anomalous account activity.

While 1jj5 takes reasonable steps to secure your data, no online platform can guarantee absolute security. You are responsible for maintaining the security of your own device and account credentials. If you suspect your account has been compromised, contact 1jj5 support immediately.

Subject to applicable law, you have the following rights with respect to your personal data held by 1jj5:

• Right of Access: Request a copy of the personal data 1jj5 holds about you.
• Right to Rectification: Request correction of inaccurate or incomplete personal data.
• Right to Erasure: Request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to legal retention obligations.
• Right to Restrict Processing: Request that 1jj5 limit how it uses your data in certain circumstances.
• Right to Data Portability: Request a structured, machine-readable copy of data you have provided to 1jj5.
• Right to Object: Object to processing based on legitimate interests, including direct marketing.
• Right to Withdraw Consent: Where processing is based on consent, withdraw that consent at any time without affecting prior processing.

To exercise any of the above rights, contact 1jj5 support via live chat inside the platform or by email at [email protected]. 1jj5 will respond to verified requests within a reasonable timeframe, typically within 30 days. We may need to verify your identity before processing certain requests.

The 1jj5 platform is strictly for adults aged 18 and over. We do not knowingly collect or process personal data belonging to persons under the age of 18. If 1jj5 becomes aware that personal data has been collected from an individual under 18, we will take immediate steps to close the relevant account and delete the associated personal data, subject to any legal obligations to retain data relating to the identification of underage gambling activity.

Parents or guardians who believe a minor may have accessed 1jj5 should contact our support team immediately so that we can take appropriate action.

1jj5 may update this Privacy Policy from time to time to reflect changes in our data practices, applicable law, or Platform features. Where material changes are made, we will notify you via the Platform or through your registered mobile number before the updated Policy takes effect.

The "Last Updated" date at the top of this Policy indicates when it was most recently revised. Your continued use of the 1jj5 platform following the effective date of any changes constitutes your acknowledgement of and agreement to the updated Policy. We encourage you to review this Policy periodically.

If you have any questions, concerns, or requests relating to this Privacy Policy or the way 1jj5 handles your personal data, please contact us through the following channels:

• Live Chat: Available 24/7 within the 1jj5 platform. This is the fastest way to reach our support team for account-related and data privacy queries.
• Email: [email protected] — we aim to respond to privacy-related requests within 30 days.

When submitting a data rights request, please include your registered mobile number and a clear description of your request so we can process it efficiently. Identity verification may be required before we can action certain requests.